At first, most chatbots seem fine. They answer basic questions. They follow scripts. They do what they were set up to do. Then the business grows. Questions change. Conversations get messy. That is when the gap becomes clear. Choosing an AI chatbot tool for website use is very different from investing in a chatbot for enterprise, built to grow, learn, and adapt over time. https://www.getmyai.ai/blog/difference-chatbot-tool-vs-chatbot-platform